Return Policy

‎Ishra Skin Care — Refund & Return Policy

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‎Your satisfaction is our top priority. If you receive a faulty, damaged, or incorrect product, we've got you covered — no stress, no hassle.

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‎You are eligible for a return if:

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‎The product arrived damaged or defective

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‎The product is different from what you ordered

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‎The product packaging was broken upon delivery

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‎What we offer:

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‎✅ Full Money Back — We'll refund 100% of your payment if you prefer

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‎✅ Free Replacement — We'll send you a good product at no extra cost

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‎How to claim: Simply call or message us within 7 days of receiving your order. Share your order details and a photo of the faulty product, and we'll arrange your refund or replacement immediately.

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‎📞 Contact us to initiate a return — we respond quickly and resolve every case personally.

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‎Note: Returns are only accepted for faulty or incorrect items. We do not accept returns for change of mind.