Refund policy

‎Ishra Skin Care — Refund & Return Policy
‎
‎Your satisfaction is our top priority. If you receive a faulty, damaged, or incorrect product, we've got you covered — no stress, no hassle.
‎
‎You are eligible for a return if:
‎
‎The product arrived damaged or defective
‎
‎The product is different from what you ordered
‎
‎The product packaging was broken upon delivery
‎
‎What we offer:
‎
‎✅ Full Money Back — We'll refund 100% of your payment if you prefer
‎
‎✅ Free Replacement — We'll send you a good product at no extra cost
‎
‎How to claim: Simply call or message us within 7 days of receiving your order. Share your order details and a photo of the faulty product, and we'll arrange your refund or replacement immediately.
‎
‎📞 Contact us to initiate a return — we respond quickly and resolve every case personally.
‎
‎
‎Note: Returns are only accepted for faulty or incorrect items. We do not accept returns for change of mind.